NASSAU COUNTY | Title | : | LIBRARY AIDE |
VILLAGES | Code | : | 310005 NKF |
CLASS SPECIFICATION | Page | : | 1 of 1 |
1. | Greets underserved populations in order to foster the acceptance of the library as a valuable community resource. | ||
* | 2. | Communicates with the public. | |
* | 3. | Alerts professional library staff to patron inquiries regarding service and program information. | |
4. | Promotes patron participation in library programs. | ||
* | 5. | Assists patrons in exploring and utilizing library services and resources. | |
6. | Provides community presence in senior and youth programs. | ||
7. | Maintains a quiet, welcoming atmosphere. | ||
8. | Deals with difficult and demanding patrons in a respectful manner. | ||
9. | Fosters trust between library and the public they serve. | ||
10. | Models self-service and self-help library skills. |
1. | Ability to communicate verbally. |
2. | Ability to use tact and courtesy in interacting with the public. |
3. | Ability to develop good community relations. |
4. | Ability to establish rapport with patrons. |